Reporting Level :
The student relationship manager reports directly to Team Leader. In case the team leader is not available, then the SRM reports directly to manager or the assigned senior position.
Roles & Responsibility :
- To understand the psychology, interest, preferences and etc. of the students and the parents to counsel them about education abroad.
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Assist the students in short listing the course and institutions.
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To ensure the student/ parent satisfaction, sorting out the student’s and parents’ query. Lead them accordingly if they come across to any ambiguity.
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Establishing and maintaining good rapport with prospective students.
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Helping students/parents towards a deeper understanding of their concerns.
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Helping students/parents to make decisions and choices regarding possible ways forward.
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Set up sales plan in order to achieve sales target required by the company.
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Support, motivate team members to achieve individual and team target.
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Build up good relationship with students and their families.
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Work closely with other job functions in the company to improve overall services Level.
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Immediate reporting of important issues (service, operational, HR) to direct senior Level, propose solution where possible.
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Other duties reasonably relating to this position.
Requirement
The SRM should possess the following qualities:
- Prior Knowledge: About Canada- Country/ Education System/ Job Opportunities/ VISA and etc; fresher is acceptable only if the candidate possesses high sales and intellectual skills.
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University degree, fluent in English, good Level of common office software.
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Good communicator, strong sales and intellectual skills with proven track record.
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Leadership skills
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Problem Solving skill
How to Apply?
Please send your CV to [email protected] with a subject ” Website – Sr. SRM Canada – Applicant’s Name”