AEC Education Private Limited
Services Information

Careers

Student Relationship Manager (Counselor) – UK + Ireland

Reporting Level :

The student relationship manager reports directly to Team Leader. In case the team leader is not available, then the SRM reports directly to manager or the assigned senior position.

Roles & Responsibility :

  • To understand the psychology, interest, preferences and etc. of the students and the parents to counsel them about education abroad.
  • Assist the students in short listing the course and institutions.

  • To ensure the student/ parent satisfaction, sorting out the student’s and parents’ query. Lead them accordingly if they come across to any ambiguity.

  • Establishing and maintaining good rapport with prospective students.

  • Helping students/parents towards a deeper understanding of their concerns.

  • Helping students/parents to make decisions and choices regarding possible ways forward.

  • Set up sales plan in order to achieve sales target required by the company.

  • Support, motivate team members to achieve individual and team target.

  • Build up good relationship with students and their families.

  • Work closely with other job functions in the company to improve overall services Level.

  • Immediate reporting of important issues (service, operational, HR) to direct senior Level, propose solution where possible.

  • Other duties reasonably relating to this position.

Requirement

The SRM should possess the following qualities:

  • Prior Knowledge: About Canada- Country/ Education System/ Job Opportunities/ VISA and etc; fresher is acceptable only if the candidate possesses high sales and intellectual skills.
  • University degree, fluent in English, good Level of common office software.

  • Good communicator, strong sales and intellectual skills with proven track record.

  • Leadership skills

  • Problem Solving skill

How to Apply?

Please send your CV to [email protected] with a subject ” Website – Sr. SRM Canada – Applicant’s Name”

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